Frequently Asked Questions

Once your order ships, you'll receive a confirmation email with a tracking link. You can also check order status anytime by logging into your account.

We process orders quickly, so changes and cancellations can only be made within a short window after purchase. Email us at contact@jubilore.com as soon as possible and we'll do our best to help.

Shipping is free on all orders over $150. For orders under $150, standard shipping rates apply at checkout.

Orders are processed within 1–2 business days. Standard delivery takes 5–7 business days; express delivery takes 2–3 business days.

[Add your international shipping details here — countries served, estimated timelines, and customs/duties information.]

We offer 30-day hassle-free returns on eligible items. Items must be unworn, unwashed, and in original condition with tags attached. See our Refund & Exchange page for full details.

Email contact@jubilore.com with your order number and we'll send you return instructions and a shipping label.

Each product page includes a size guide. If you're between sizes or unsure, reach out and we're happy to help you find the right fit.

Care instructions are included on the product label and on each product page. For best results, follow the specific care guidance for that item.

We accept all major credit and debit cards, as well as Shop Pay, PayPal, and Google Pay at checkout.

Email contact@jubilore.com or call (202) 695-9600, Mon–Fri 10am–6pm ET. Closed weekends and federal holidays.